// 01 INGESTIONStep 01
Capture
Notices customer enquiries and quotation requests silently inside existing conversations.
WhatsApp Business
“Can you send the quote for 500 units?”
Enquiry Detected
AI Sales Follow-up & Pipeline Assistant
Never ask “did anyone follow up?” again.
Capture every enquiry. Track every quotation. Know exactly what needs action next.
WhatsApp BusinessLiveCan you send us the quote for 500 units?
GmailLiveFollowing up on pricing for the X7 order.
Outlook 365LivePlease advise on delivery timeline.
Zalo OALiveWe're interested — what are the payment terms?
RY:ACT AssistantPassive Intelligence Engine
Can you send us the quote for 500 units of the X7?10:24
Attached — $45,000 all in, delivery in 3 weeks.Quotation_X7_500units.pdf1.2 MB · PDF10:41
Opportunity created$45,000Quotation trackedFollow-up scheduled
Manager alert48hNo reply on the $45,000 quoteDraft ready · awaiting approval
Work where your team already works.
Salespeople should not have to adopt a second workflow just to keep management informed. RY:ACT reads the conversations they are already having, and reports into the tool your team already has open.
// INGESTION STREAMSReads incoming customer conversations
4 Live ChannelsWhatsApp BusinessInbound Live
GmailInbound Live
Outlook 365Inbound Live
Zalo OAInbound Live
// DISPATCH DESTINATIONSDelivers action queues to your team
Pick one hub per teamTelegramQueue Target
SlackQueue Target
Microsoft TeamsQueue Target
WhatsAppQueue Target
Email DigestQueue Target
// EXTENSIBILITYNeed another channel?
Under evaluationZero training required for your sales reps.
They continue replying to customers exactly where they always have. RY:ACT passively monitors threads in the background and delivers a prioritized daily queue of what needs action next.
Four things happen, and none of them are your rep’s job.
No new CRM to keep fed. No mandatory fields to fill in. The natural conversation is the entire input.
// 02 EXTRACTIONStep 02
Understand
Parses the customer identity, quotation value, delivery timeline, and next required action.
// 03 DISPATCHStep 03
Follow
Prepares contextual follow-up drafts and delivers them straight into the rep's daily queue.
Telegram / Slack Queue
Hi Sarah, checking in on the 500-unit quote...
Draft Ready · 1-Click Send
// 04 VISIBILITYStep 04
Manage
Gives sales leadership instant visibility into stalling deals and unanswered quotations.
48h Inactivity Alert
No manual CRM data entry required
Watch it handle three everyday situations.
Pick a scenario to see how conversations in WhatsApp or Email trigger automatic follow-up drafts — with zero CRM data entry.
01
// INGESTION STREAMThe Customer Conversation
AP
Apex Industrial · Mr Harrison$24,500 Quote sent Tuesday
Can you send us the formal quote for 500 units?
09:14Attached — $24,500 all in, delivery in 3 weeks.
Quote_Apex_500units.pdf1.4 MB · PDF
Quote DispatchedFollow-up Due ($24,500)
02
// AUTONOMOUS COREPassive AI Recognition
Quote sent Tuesday · 0 replies sinceActive Recognition
48 hours of silence detected.
The rep moved on to other deals. RY:ACT notices the stalled quotation and prepares a tailored follow-up draft for the morning queue.
Deal Value Monitored:$24,500
Leadership Radar Sync
Apex Industrial ($24,500) quiet for 48h. Follow-up queued for Sarah.
03
// DISPATCH QUEUEActionable Follow-up Draft
Morning Rep Queue (08:00 AM)Telegram / Slack / Email
Contextual Follow-up Draft
“Hi Mr Harrison — checking whether you had questions on the $24,500 quote from Tuesday? Two production slots are open next week if timing matters.”
Strictly Copy-Only: Never sent autonomously.
Zero CRM Data Entry: Reps continue replying in their existing chat apps. RY:ACT moves deals forward automatically.
Try on your pipelineRY:ACT drafts, a human sends.
It prepares and recommends high-conviction actions in the background. It never sends a customer message without your salesperson reviewing and approving it first.
A CRM only knows what someone remembered to type.
RY:ACT reads the place the work is actually happening. That is the whole difference.
// LEGACY MANUAL STACK
Traditional CRM
Requires sales reps to manually feed data fields after every call.
- Manual Form Fatigue
Only knows what a salesperson remembered to type at the end of the day.
- Instant Data Decay
Goes stale the exact week your sales team gets busy closing deals.
- Blind to Deal Silence
A quotation going quiet looks like nothing at all until the deal is already lost.
- Workflow Friction
Forces salespeople to leave chat apps and adopt an administrative routine.
Data Freshness: Declines under high deal volume
// RY:ACT AUTONOMOUS LAYER
RY:ACT Intelligence
Passively monitors customer conversations and flags what needs action.
- Zero-Input Ingestion
The natural conversation itself is the single, undisputed source of truth.
- Continuous Realtime Sync
Stays 100% current automatically because nobody has to maintain or log it.
- Silence Is an Actionable Signal
Notices 48h of quote inactivity and immediately queues a tailored recovery draft.
- Zero Context Switching
Delivers prepared action queues straight into the chat apps your team already has open.
Pipeline Coverage: 100% Realtime · Zero Data Entry
RY:ACT sits alongside whatever CRM or spreadsheets you already run.
It is not a replacement for your existing system — it is the intelligence layer that captures what never made it into the CRM in the first place.
What changes when nothing goes quiet.
Six systemic outcomes your sales team will notice in the first thirty days.
// SPEED< 15m Response
Faster first response
Enquiries get answered while the buyer is actively comparing options.
// RECOVERY0 Forgotten Quotes
Fewer forgotten quotations
A quote going quiet stops being invisible — raised at 48h silence.
// STANDARD100% Rep Cadence
More consistent follow-up
The same high-conviction standard applies to every rep and every deal.
// PRIORITIESDaily Priority Queue
Clearer next actions
Each morning starts with a prioritized action list, not a blank inbox.
// VISIBILITYInstant Radar
Management visibility
See what is slipping across teams without demanding manual updates.
// AUTONOMY0 Data Entry
Less manual reporting
The live pipeline automatically assembles from daily conversations.
// VALUE MODEL
Pipeline Revenue Recovery Calculator
Estimated Recovered Revenue
$75,000
per quarterPipeline Math Breakdown
40 quotes → 32 don’t close → 11 go quiet → 2 recovered / mo
Annualized Recovery Impact:$300,000 / year
These figures are an interactive estimate based on the pipeline parameters you adjust above. All amounts in USD.
What we will put in writing.
Clear, verifiable security principles. Only claims we technically stand behind today are published here.
// ABSOLUTE GOVERNANCEStrict Human-in-the-Loop
Drafts only — it never sends on its own
RY:ACT prepares and recommends. No customer ever receives an automated message that a person did not review, approve, and send.
// REP OWNERSHIPDeal-Level Review
A person stays in the loop
Every follow-up is delivered to and reviewed by the specific rep who owns the deal before it goes anywhere.
// CONFIGURABLE RULESCustom Schedules
Your rules, not ours
Response windows, quiet thresholds, working hours, and when the morning digest arrives are all custom settings for your team.
// PERMISSION SCOPINGThread-Level Isolation
Scoped to the threads you connect
RY:ACT only reads the specific sales channels you deliberately connect to it, and strictly nothing else.
Enterprise Security & Compliance Review
Hosting, encryption, model-provider architecture, and data-retention specifics are reviewed in detail on the discovery scoping call against your custom security requirements.
Compliance Verified
// DISCOVERY & SCOPING
See what your sales team is missing.
15-minute diagnostic. We review your actual quotation flow and show you what deals slipped through the cracks. Zero preparation required.
15-Minute Scoping
Enterprise Privacy
Zero Workflow Disruption